Terms & Conditions
Pricing
All product prices shown are final, including taxes.
Shipping & Handling
We do our best to execute all orders within 5 working days. All items are shipped by priority recommended mail, ensuring a fast and reliable service at a reasonable price. To confirm the delivery, you will be asked for a signature by the postal service. The delivery time depends on the country we are shipping to, but does not exceed 7 working days for most locations. Orders should thus be delivered within 2 weeks, usually much faster.
Your shipping costs will be calculated automatically when viewing your shopping cart based on the weight of the items and the destination you chose.
Return policy
IYNF is committed to providing quality products and your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of placing your order and receive a free replacement or a full refund of the price of the products. Shipping charges will not be refunded.
To return your item(s) please pack them in the original tube or box and mail them to our address. Please specify the reason for the return, and what action you would like us to take: free replacement for damaged goods or refund.
Payment
We use PayPal to facilitate the payments for online orders. Once you are done selecting your goods, you will be redirected to the PayPal website, where you can pay using the funds from your PayPal account (if you have one) or your credit/debit card (no PayPal account needed). PayPal utilises a number of measures to protect both parties from fraudulent practices, and we are not communicated your payment card details at any point. Moreover, the payment is instantaneous, enabling us to process your order faster. For more information, please visit
www.paypal.com.
Additionally, payment by wireless transfer to our bank account in Belgium can be arranged. Please contact us with your order at iynf@iynf.org for the details. However, this method takes more time to be processed and you might be charged considerable bank fees if transferring from outside the euro-zone.
Privacy & Security
We know your privacy is important to you and IYNF is committed to protecting your information. We will only ask for the information necessary to process your order (name, shipping address and e-mail address) and will not retain, share, store, or use personally identifiable information for any secondary purposes. The information you provide is used for processing and fulfilling your order and contacting you should any problems processing your order arise.
The security of your payment and financial information is guaranteed by PayPal, and we are not communicated this data at any point. For more information, please visit www.paypal.com.
Though we make every effort to preserve your privacy, we may be forced to disclose personal information when required by law and when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or a legal process.